Thanks for deciding to spend some time at my little place on the Web – this page will be updated periodically, and is correct as of 29 March, 2013 20 November, 2020 (oh wow, it has been a while).

I can always be contacted by the following primary methods:

e: will[at]number-3.co.uk
in: uk.linkedin.com/pub/will-mac/66/60a/676/

and during office hours:

e: will.mac[at]safecall.com

Who Am I?

Professionally, I’m the Product Manager for Safecall, a part of Law Debenture. 

We’ve provided the best whistleblowing hotline around – no, seriously – since 1999. I was brought in in late 2018 to extend that quality to our new SaaS platform.

Before that, I was at Virgin Money to produce the build and launch of their expansion in to Business Banking with a new online account sign up process which turned a 15+page PDF and 2+ week turn around in to a web form that took less than 10 minutes from start to finish.

Before that, I had a lot of fun with a lot of great people at a web agency which was once called Orange Bus (before it was changed beyond recognition, and eventually sent to the knackers) focusing on agile project delivery, transformation, and some light coaching.

And before that, right at the beginning, I was a Product Manager (and ex Project Manager/UX/QA/Copywriter/Marketer/Jack-of-all-trades-nuisance) at Palringo (now WOLF), where we came 7th in the Tech 100 in 2015.

My interests?

I’m a bit of a nerd – if you couldn’t tell. Generally fascinated with weird shit and trying to understand how stuff works.

I used to like going outside – unfortunately there’s not much of that going on right now.